{"id":11394,"date":"2023-12-20T10:48:53","date_gmt":"2023-12-20T13:48:53","guid":{"rendered":"https:\/\/solidaridadlatam.org\/brasil\/?page_id=11394"},"modified":"2023-12-20T14:48:40","modified_gmt":"2023-12-20T17:48:40","slug":"service-desk","status":"publish","type":"page","link":"https:\/\/solidaridadlatam.org\/brasil\/service-desk\/","title":{"rendered":"Service Desk"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=\u00bbService Desk
\nSua central de ajuda para solu\u00e7\u00f5es digitais\u00bb font_container=\u00bbtag:h2|text_align:center\u00bb][vc_empty_space woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb0″ woodmart_hide_extra_small=\u00bb0″][vc_single_image image=\u00bb11560″ img_size=\u00bbmedium\u00bb alignment=\u00bbcenter\u00bb parallax_scroll=\u00bbno\u00bb][\/vc_column][\/vc_row][vc_row gap=\u00bb20″ mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0″ woodmart_gradient_switch=\u00bbno\u00bb row_reverse_mobile=\u00bb0″ row_reverse_tablet=\u00bb0″ woodmart_disable_overflow=\u00bb0″][vc_column]\t\t\t \t\t\t\t\t\t

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Service desk<\/strong>\u00a0<\/span>\u00e9 uma central de servi\u00e7os e um centro de comunica\u00e7\u00e3o onde os clientes podem encontrar ajuda de seus provedores de servi\u00e7os de TI. Essa ajuda pode assumir a forma de resolu\u00e7\u00e3o de incidentes ou atendimento de solicita\u00e7\u00e3o de servi\u00e7o, mas independentemente do tipo de ajuda fornecida, o objetivo de uma central de servi\u00e7os \u00e9 fornecer servi\u00e7os de alta qualidade aos clientes em tempo h\u00e1bil.<\/span><\/p>\n

Confira abaixo todos os manuais dispon\u00edveis para nosso atendimento Service Desk.
\n<\/span>Caso n\u00e3o encontre solu\u00e7\u00e3o para sua d\u00favida ou problema, entre em contato com a gente via:<\/span><\/p>\n

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Email<\/h4>\t\t\t\t\t\t

service.desk@solidaridadnetwork.org<\/a><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column][vc_column width=\u00bb1\/3″ css=\u00bb.vc_custom_1538141952550{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}\u00bb woodmart_parallax=\u00bb0″ parallax_scroll=\u00bbno\u00bb woodmart_sticky_column=\u00bbfalse\u00bb]\t\t\t

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<\/path> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/g> <\/svg> <\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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WhatsApp<\/h4>\t\t\t\t\t\t

11 9 6648-7654<\/a><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text text_larger=\u00bbno\u00bb]Como abrir um chamado via Service Desk?<\/span><\/a>[\/vc_column_text][vc_separator style=\u00bbdashed\u00bb][vc_column_text text_larger=\u00bbno\u00bb]Como tirar print ou gravar a tela no Android?<\/a>[\/vc_column_text][vc_separator style=\u00bbdashed\u00bb][vc_column_text text_larger=\u00bbno\u00bb]Como tirar print ou gravar a tela no iPhone?<\/a>[\/vc_column_text][vc_separator style=\u00bbdashed\u00bb][vc_column_text text_larger=\u00bbno\u00bb]Dados presos em cache – O que fazer?<\/a>[\/vc_column_text][vc_separator style=\u00bbdashed\u00bb][vc_column_text text_larger=\u00bbno\u00bb]O que \u00e9 SLA?<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb0″ woodmart_hide_extra_small=\u00bb0″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=\u00bbService Desk Sua central de ajuda para solu\u00e7\u00f5es digitais\u00bb font_container=\u00bbtag:h2|text_align:center\u00bb][vc_empty_space woodmart_hide_large=\u00bb0″ woodmart_hide_medium=\u00bb0″ woodmart_hide_small=\u00bb0″ woodmart_hide_extra_small=\u00bb0″][vc_single_image image=\u00bb11560″ img_size=\u00bbmedium\u00bb alignment=\u00bbcenter\u00bb parallax_scroll=\u00bbno\u00bb][\/vc_column][\/vc_row][vc_row gap=\u00bb20″<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"pagina_programas":[],"class_list":["post-11394","page","type-page","status-publish","hentry"],"yoast_head":"\nService Desk - Solidaridad Southamerica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solidaridadlatam.org\/brasil\/service-desk\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Desk - 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